Chanel French | UX Designer

portfolio: chanelg.com • email: chanelg.french@gmail.com • linkedin

User Experience Designer skilled in collaborating cross-functionally and leading design projects end-to-end. Detail-oriented with a focus on asking questions that help my team dive deeper and consider the problem from all angles.


Experience

UserIQ | User Experience Designer

OCT 2019 - PRESENT

  • Contributed to the design of new features within the platform, increasing our competitive standing within the Customer Success industry.

  • Facilitated workshops bringing together multiple teams alongside executive leadership with the goal of aligning on design decisions that balance stakeholder goals with user needs.

  • Created and maintained guidelines for the design team’s Figma file organization resulting in easier navigation and an improved handoff process with the engineering team.

eLab Solutions | Research and Development Chemist

OCT 2012 - OCT 2018

  • Extensively planned and carried out actions to improve the overall lab workflow by up to 200%.

  • Effectively communicated research findings to management to ensure the laboratory remained in compliance with industry standards.

  • Maintained organized and detailed documentation of daily, weekly, and monthly maintenance actions for five analytical instruments.


Skills & Tools

Skills

• Visual Design
• Prototyping
• Wireframing
• User Interviews
• Usability Testing
• Workshop Facilitation
• Competitive Analysis
• Data Synthesis
• Interaction Flows

Tools

• Figma
• Adobe XD
• Miro
• Jira
• Airfocus


UX Mentoring

IxDA Monthly Discussion Meetups Volunteer, Atlanta, GA

SEP 2019 - PRESENT

I curate discussion questions centered around various UX topics, help plan the monthly event, and serve in various roles during the meetup.


Education

General Assembly, Atlanta, GA — full-time User Experience Design Immersive

 JUN - AUG 2019

Kennesaw State University, Kennesaw, GA — B.S. Biology

MAY 2011